Crisis management and opportunity sizing for 43-hospital system
Healthscope
As Brookfield’s newly acquired hospital system confronted COVID-19, Gibbins Advisors led crisis management and established a system-wide execution framework — aligning leadership and unlocking transformation across 43 hospitals during a time of immense disruption.
TEAM Clare Moylan, David Legg
Situation Overview
Brookfield acquired Healthscope with the ambition of transforming it from a federated network of hospitals into an integrated healthcare system. Following the acquisition, a new executive team was installed (with the exception of the CMO) and had just commenced developing a 5-year strategic plan when COVID-19 hit.
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Summary
Sector:
PE-owned general acute care hospitals
Approx. Size:
43 hospitals in Australia
Our role:
COVID-19 response, Strategy & Performance Improvement
Key Results
COVID-19 response managed successfully
Aligned executive team
Supportive PE sponsor
Planning infrastructure in place for the future
Clarity on implementation steps to secure $10m cost savings
Role
Engaged by the company across multiple workstreams from 2020 to 2022:
COVID-19 Response: Appointed Director – COVID Response to lead crisis management.
Strategy Development: Supported creation of a 5-year strategic plan and corporate planning infrastructure.
Performance Improvement: Evaluated organization-wide savings and revenue opportunities in collaboration with regional executive leaders to solve for a $10m EBITDA budget gap.
Approach
Crisis Response: Built clear structure around key workstreams, objectives, accountabilities, governance and meetings, cross-discipline problem solving and managing risks & issues.
Strategic Planning: Worked with leaders on strategy formulation (incl. industry analysis, ideation, option evaluation, competitor/market review, financial models, initiative prioritization and operating model) and then aligning various business strategies under a single organization narrative.
Corporate planning: Identified gap in corporate planning and designed templates that executives used to support 5-year department planning and budgeting to lift organizational maturity.
Key Accomplishments
COVID-19 response managed successfully.
Aligned new leadership team around 8 strategic focus areas with clear executive ownership.
Secured Brookfield’s strong support for the 5-year strategic plan.
Strengthened corporate infrastructure to support executives to lead structured planning and delivery.
Identified and validated ~$10M in cost savings which regional leadership took ownership to deliver.